As customer needs continue to evolve, Bradbury is investing in expanded facilities, enhanced technology and additional resources to ensure the company can provide the highest level of support for years to come.
To support continued growth within its Engineering and Mechanical Customer Service Departments, Bradbury has significantly expanded its customer service workspace. The previous facility occupied approximately 1,700 square feet, which has now increased to 3,000 square feet.
This expansion provides room for future growth while creating a more efficient environment for Bradbury support teams. The additional space allows for enhanced communication capabilities, improved workflow, while accommodating additional personnel.
With the expanded facility, Bradbury is positioned to grow its support team and continue delivering the responsive service customers expect. Additional workspace also allows for improved phone support systems and upgraded technology that helps resolve issues more quickly and efficiently.
The Bradbury Group offers a wide range of services. The technical service teams provide support in areas including:
- Controls Upgrades
- E-Drive Upgrades
- Roll Tooling and Recuts
- Preventative Maintenance Agreements
- Operator Training
- Spare Parts Inventory Planning
- Technical Service and Troubleshooting
- Remote Diagnostic Support and more
- .
The Bradbury Group provides their service through a knowledgeable staff with decades of experience in the metal processing industry, ready to assist with spare parts needs, service contracts, technical questions and ongoing equipment support.
