Free consultation program plays part in reducing jobsite injuries

■ By Karen Knapstein

The Occupational Safety and Health Act of 1970 was enacted to help ensure employers act responsibly and provide “safe and healthful workplaces for their employees.” 

It’s no secret that the construction trade is hazardous. After all, the metal construction industry involves heavy tools, awkwardly shaped supplies that need to be man-handled, and powerful equipment necessary to get the job done. For those who have chosen the construction trade for a living, serious injuries can occur in an instant. 

As an employer, you recognize skilled labor is one of your most valuable assets. Naturally, protecting those assets ranks high on your list of priorities. 

When the nature of your business is inherently hazardous and you have “Big Brother” [OSHA] looking over your shoulder to make sure you are compliant with the state or federal safety standards, it’s no wonder employers might feel suspicious or perhaps targeted by the entity that is charged with ensuring the safest possible work conditions for America’s working men and women.

Just how hazardous is construction? The Bureau of Labor Statistics (BLS) reported that out of 4,674 worker fatalities in private industry in calendar year 2017, 971 (20.7 percent) were in construction. This equates to one in five worker deaths in 2017 were in construction. 

The ‘Fatal Four’

The leading causes of private sector construction worker deaths (excluding highway collisions) were: 

Falls: 381 deaths in construction in calendar year 2017 (39.2 percent of 971 total deaths)

Struck by an object: 80 deaths (8.2 percent)

Electrocutions: 71 deaths (7.3 percent)

Caught-in/between: 50 (5.1 percent). This category includes construction workers killed when caught-in or compressed by equipment or objects, and struck, caught, or crushed in a collapsing structure, equipment, or material.

When totaled, these “Fatal Four” causes were responsible for more than half (59.9 percent) the construction worker deaths in 2017, the BLS reports.

Help For Reducing Jobsite Hazards

With the aim of reducing the number of work-related injuries and deaths, OSHA offers a free On-Site Consultation Program. According to the U.S. Department of Labor, “OSHA’s On-Site Consultation Program is the agency’s primary program for providing small business owners no-cost consultation services to address hazards and improve workplace safety and health without fear of citations or monetary penalties. These programs are funded by OSHA and run by state grantees that are knowledgeable about the needs of the small businesses they serve.”

Loren Sweatt, Principal Deputy Assistant Secretary of Labor for OSHA, explained, “OSHA’s On-Site Consultation Program offers no-cost and confidential occupational safety and health services to small- and medium-sized businesses in all 50 states, the District of Columbia, and several U.S. territories, with priority given to high-hazard worksites. In general, a small business is defined as having fewer than 250 workers on site, and 500 or fewer corporate wide.”

The On-Site Consultation Program is a tool employers can use to facilitate a program that suits their own unique needs. An OSHA spokesperson explained: “By using OSHA’s expertise to identify hazards and provide training and education so that small employers may develop their own safety and health management programs, the no-cost On-Site Consultation Program has been able to help these businesses decrease workers’ compensation costs, improve worker morale, and increase productivity.”

OSHA reported that in federal fiscal year 2018, its On-Site Consultation Program consultants conducted more than 26,000 visits to small business worksites, which covered approximately 1 million workers across the nation.

Where To Find WA Consultant

According to a DOL spokesperson, an employer must first contact their local On-Site Consultation program to request a visit. “The program’s personnel will work with the employer to determine which services best meet the business’s needs. 

“Programs in some locations have waiting lists for visits,” the spokesperson continued, “but programs do their best to get to the employer’s location at a date and time that is convenient to both the employer and the Consultation program, within 30 days of the visit request.”

The Consultation Program has demonstrated significant value to small and medium-sized employers. Being a voluntary program, it is up to employers to contact a consultant in their area. (Find a nearby consultant online at 

Qualified Consultants

“Consultants come from a wide variety of backgrounds, but all share an interest and extensive training in occupational safety and health,” said the Department of Labor spokesperson. “Industrial hygienists, who conduct ‘health’ visits that can include air and noise exposure sampling among other services, have a background in at least one of several scientific fields, and safety consultants will have training in safety engineering principles and practices. The consultant’s professional background, combined with OSHA training, makes them an ideal fit to help the employer address hazards in either the entire facility or just the portions of the facility where safety and health issues exist.”

How The Program Works

There are four basic steps in the On-Site Consultation Program. The first step is an opening conference with the OSHA consultant to review the consultant’s role in the process, as well as the obligations the employer incurs by participating in the program. 

The second step is the workplace or jobsite walk-through. OSHA encourages as many employees to participate as possible, because better-informed employees can more easily work with employers to identify and correct potential workplace hazards. Talking with employees during the walk-through helps the consultant identify and judge the nature and extent of specific hazards.

The consultant will study the entire workplace or the specific operations the employer designates. Consultants will discuss the applicable OSHA standards and also will point out other safety or health risks that might not be cited under OSHA standards, but may pose risks to employees. 

A DOL spokesperson said, “Hazards identified during a walk-through vary, and are dependent upon the workplace and the work operations performed at that site, as well as the services selected by the employer. Potential hazards could be machines that are unguarded, workers not wearing appropriate personal protective equipment, and lack of fall protection. 

“Consultants can also help employers comply with OSHA recordkeeping requirements,” they continued, “and teach employers how to recognize hazards in their workplace on their own, and suggest general approaches or options for solving a safety or health problem.”

Hazards that are more common — and even easier to fix — are blocked or locked exit doors, blocked passageways, and improperly stored materials. 

On-site consultants help employers recognize these and other hazards in their workplace and make suggestions for solving safety and health problems.

A closing conference (step three) will follow the jobsite walk-through. During the conference, the consultant will review detailed findings with the employer. Those findings will include aspects the employer can improve upon, as well as pointing out what employers are “doing right.” It is during this closing conference that problems, possible solutions, and abatement periods to remedy any serious hazards that were identified during the walk-through, are discussed.

Some situations prove more pressing than others. “Employers have an obligation to immediately correct hazards classified as ‘imminent danger’ during the walkthrough,” the DOL spokesperson said, “and to follow a hazard correction schedule that they can develop with the consultant.” 

The Program Guide further explains: “In certain other situations that would be judged a ‘serious violation’ under OSHA criteria, you [the employer] and the consultant are required to develop and agree to a reasonable plan and schedule to eliminate or control that hazard. The consultants will offer general approaches and options to you. They may also suggest other sources for technical help.”

The fourth and final step of the On-Site Consultation Program is hazard abatement and follow-through. During this step, the consultant sends the employer a detailed written report explaining the findings and confirming any abatement periods agreed upon. 

Consultants also provide aid in developing programs in which employers can train their employees in hazard recognition and avoidance. The guidance from qualified experts takes some of the pressure off employers to know it all. 

The consultant may contact the employer periodically to check on progress. OSHA requires hazard abatement to ensure that each consultation visit achieves its objective: effective employee protection. 

“When an employer has difficulty meeting the hazard correction deadlines, they have the option of requesting an extension,” the spokesperson explained. “If an employer fails to correct a serious hazard and does not request an extension, the employer will be referred to enforcement, though the consultation file will still remain confidential. 

“Because of the consultants’ experience in working with small businesses and the program’s flexibility in providing extensions, such referrals happen very rarely,” they said. 


In a 2016 interview with Safety & Health Magazine, then-Deputy Assistant Secretary of Labor for Occupational Safety and Health Jordan Barab explained, “Any small employer can essentially get a free visit from a consultant who can point out all the health and safety issues that we [OSHA] might find in a later inspection, and give them an opportunity to correct those.”

Sweatt summed up the program benefits: “OSHA’s On-Site Consultation Program gives businesses an opportunity to improve working conditions and allows employers to receive professional advice on protections for their individual workplace. The program’s success stories have shown how inclined employers are to provide the best environment for their workers when given the opportunity to work with OSHA towards a common goal.”

The On-Site Consultation Program is OSHA’s equivalent to the answers at the back of the teacher’s textbook. Why not use them before the test? RF


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